Did you know that you must notify your insurance carrier if your vet has been called for anything other than routine veterinary care? The insurance carrier requires notification of any changes in the condition of your horse. It is a part of your insurance agreement to notify the insurance carrier of any accidents, colics, ulcers, illnesses, diseases, lameness, etc.… at the time of the change in condition. Late reporting may impact your coverage under the policy. If you do not plan to file a claim, an incident only report can be provided.
In the event of an Emergency, contact your vet and commence with life saving care. Call the emergency claims number for your insurance carrier or our agency. Please leave a message with your contact information and the nature of your emergency if the call is not answered. The insurance carrier representative or one of our agents will return your call. The Claims Numbers are monitored 24/7.
DURING BUSINESS HOURS:
Call: (Toll Free): 888-717-8090
Hours 8am to 4pm EST
claims.first.notice@americanreliable.com
AFTER HOURS, WEEKENDS, HOLIDAYS:
Hays Equine Adjusting
Call: Hay’s Adjusting Services, LLC 859-788-5006
National Equine Adjusting
800-783-9418
RJ Ketch Equine Adjusting
800-732-6012
833-378-4632 (833-EQUINE2)
800-331-0211
DURING BUSINESS HOURS:
Call: 888-717-8090
Hours 8am to 4pm EST
claims.first.notice@americanreliable.com
AFTER HOURS, WEEKENDS, HOLIDAYS:
888-530-7741
National Equine Adjusting
800-783-9418
International Programs Group
501-228-0900
newassignments@ipgclaims.com
800-585-9624 (option 2)
800-567-7359 (8AM to 5PM)
afterhours:
Crawford & Company 866-354-014
- refer to program #014211
To expedite the claims process we recommend you contact the toll free number attached to your policy. In the event you don’t have this information, the claims numbers for all of our companies are shown below. * Please have your policy number ready when calling *
If you need any help, please contact our office Monday-Friday 9:00 am – 5:00 pm Central (excluding holidays) and we can guide you to the correct claims department.
Office: 501- 868-8084
